Public roadmap
Where Greetio is heading
The roadmap shows product direction, not a hidden pricing menu. Current plans sell what the platform already delivers; future revenue, reputation and portfolio ideas are shown separately.
Now
Ready to launch
Capabilities that already create commercial and operational value for hotel teams.
Omnichannel AI Inbox
WhatsApp, Instagram, Facebook, Telegram, Viber and webchat in one workflow.
AI Autopilot with control
Drafts, auto-send, confidence, answer sources, handoff and escalation.
Website chat widget
A website widget that brings guests into the same AI inbox.
Message-to-task operations
Guest requests become tasks for reception, housekeeping, maintenance and SPA.
Booking AI
Date checks, guest detail collection, reservation preparation and direct booking attribution.
PMS / Servio scenarios
Sync availability, rates, rooms and bookings for more accurate AI replies.
Pilot
Controlled rollout
Scenarios best introduced after discovery, with property data, success criteria and a clear rollout plan.
Payments and deposits
Payments, deposits and booking confirmations as part of the booking flow.
Channel manager integrations
Scenarios for properties managing availability and rates through a channel manager.
Next
Public plans
Product directions we should not sell today as ready-made priced products.
OTA messaging
Gradual connection of Booking.com, Airbnb and other platforms depending on API access and marketplace rules.
Rate intelligence / Rate Defense
A future direction for monitoring direct-offer competitiveness and supporting rate discipline.
Review workflows
A planned direction for consistent review replies and faster reputation workflows.
Portfolio intelligence
Portfolio analytics, brand standards, multi-property AI policies and central management.
How to sell the roadmap
Start with a focused pilot, then scale
For complex scenarios, sell a 30-45 minute discovery, one property, selected channels, success criteria and a clear rollout plan.
Next step
- Choose the plan and first business outcome.
- Agree channels, PMS, pilot and KPIs.
- Confirm budget and launch plan.